It-management.ca provides services in support of IT industry best practices such as the ITIL (Information Technology Infrastructure Library) framework and COBIT (Control Objectives for Information and related Technology) body of practice. By using IT management best practices we guide companies to success through effective IT governance, strategic IT planning, IT financial management and IT risk analysis.
Primary services offered are:
· Support of client IT initiatives by providing strategic, architectural, operational and implementation planning.
o Seek to understand client business strategy and use it as a starting point for designing the business processes, information technology, and organization required to support their business strategy.
o Support clients in transferring business strategy and requirements into an overall IT strategy.
o Assess different technology strategies and in doing so align technology strategies with client business and process strategies.
o Determine the broad direction and priorities for IT in line with our client’s overall business strategy.
o Provide IT enterprise architecture planning including advisory services combining strategic plans and knowledge of emerging technologies to create a logical design of the system and the supporting infrastructure.
o Assess client IT environments and support the design of the IT architecture or its specific parts according to our client’s defined IT strategy.
o Provide IT organizations with clear policies and guidelines.
· Assess the operating efficiency and capacity of client IT environments for immediate and future cost-saving potentials and measures.
· Project Management, short to mid term (3 to 12 months) using a proven project management approach in order to ensure that client projects comply with all budget, time and quality specifications.
· Provide IT disaster recovery planning aligned with client business resumption plans.
· Assist in client’s computer service provider management through RFP, RFQ & RFI processes.
· Design, negotiate and monitor Service Level Agreements and service contracts.
· Assess client IT security strategies and provide planning, implementation and maintenance of their IT security model.
· Promote and assist clients on Enterprise 2.0, an emerging technology strategy based on the Web 2.0 model, including the promotion, planning and implementation of Enterprise 2.0 within the organization.
